Managed Support Service

NetCraft is one of the leading Information and Communications Technology (ICT) Solution provider in Macau SAR. To support the organization in reducing costs drastically and increasing your core productivity, reliable IT Support is a very critical factor. NetCraft’s professional team is always ready to provide end-to-end network management and support services to satisfy our varied customer needs.

(1) Managed System and Network Services

- Incident & Problem Management

- Asset Inventory and Network Topology

- Configuration Management

- Contingency Plan

- System and Network Monitor

- System and Network Health Checking

- System and Network Upgrade Services

- System and Network Disaster Recover Drill

(2) Managed Security Services

- Patch Management

- Threat and Vulnerability Management

- IT Compliance and Cyber Security Assessment

- Stress Test

- Vulnerability Scanning

(3) IT Technology Consulting Services

- Cloud Consulting Services

- Enterprise IT Architecture Design

- Capacity Planning and Management

- IT Strategy Consulting